Question 1

Can you provide a local phone number in another state?

Accepted Answer

We can provide you local phones numbers anywhere in the United States.

|| Sales Questions || Support Contact

Question 2

Do I have to sign a contract?

Accepted Answer

At TeliDesk, we don’t believe in long term contracts. Our services are month to month, with no obligations.

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Question 3

Is TeliDesk easy to use?

Accepted Answer

We have designed TeliDesk so that you can get your business up and running in less than 15 minutes. We offer a free month trial, so you can kick the tires and see if this is fit for your business. || Sales Questions || Support Contact

Question 4

Does TeliDesk require physical phones?

Accepted Answer

TeliDesk does not require physical phones. Our services are designed to work on your mobile phones using our Mobyx application.

If you require, physical phones, today we support the following models:

Polycom VVX400, 12 Line Executive phones. Refurbished phones with programming - $90. Grandstream ATA: These are adapters for customers with analog phones.

HT818 – 8 Analog ports - $199
HT814 – 4 Analog ports - $119
HT812 – 2 Analog ports - $59.00
HT801 – 1 Analog port - $39.99

|| Sales Questions || Support Contact

Question 5

Can I use my existing VoIP phones?

Accepted Answer

Our currently supported VoIP phone is Polycom VVX400. If you have a different model, please talk to a business consultant. We may have to charge you an extra programming fee.

|| Sales Questions || Support Contact

Question 6

Where can I get information on how to use your system?

Accepted Answer

We have great resources available to assist you. You can find training videos on our You Tube channel:

Telidesk YouTube Channel

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